Create a claim easily and quickly online, whenever it suits you. We respond to 98% of all cases within 24 hours. You can also view your coverage, case progress, and communicate directly with the person handling your case.
Here’s why you should create your claim online:
- Your case reach the right specialist – the first time
- Get an answer immediately – or at least within 24 hours
- Easy and secure consent – directly in the case file
- Skip the phone queues and waiting time
- Request additional treatments online – easy and fast
Contact our Healthcare Team
Contact our Health Team with any questions related to an ongoing or new case.
Monday-Friday: 8-15
Weekends and public Holidays: 9-11
Phone: +45 70 20 61 21
Contact our Customer service
Contact our Customer Service with any questions related to registration, cancellation, policies, prices, insurance agreements, login, etc.
Monday-Friday: 9-12
Phone: +45 70 20 61 22
Mail: sundhedsforsikring@ds-sundhed.dk
Contact our Finance and Billing Team
Contact the Management Line
Managers and HR staff seeking guidance on mental health.
Monday-Friday: 8-15
Phone: +45 70 20 61 25
Contact the Health Provider Line
For providers with questions regarding invoicing, claims assessment, or handling the case on behalf of the customer.
Monday-Friday: 8-15
Phone: +45 70 20 61 24
Contact our Technical Support
Contact our Technical Support with any questions related to uploading referrals, journals, consent, payment guarantees, login, etc.
Contact the Mediator Line
We are available for mediator-related inquiries.
All Weekdays: 8-15
Phone: +45 70 20 61 20
Contact our Sales Team
Our Sales Team is available if you have questions about health insurance.
Monday - Friday: 9-15
Phone: +45 72 60 61 21
Mail: salg@ds-sundhed.dk
Contact our Data Protection Team
For questions about data protection or your rights under GDPR, you can contact our Data Protection Team.
Mail: Databeskyttelsesraadgiver@ds-sundhed.dk
Contact HR and Communication
Mail:
human.resource@ds-sundhed.dk
kommunikation@ds-sundhed.dk